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WILD MOON RISING

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Privacy Policy

Wild Moon Rising

Privacy Policy

Who we are

Wild Moon Rising is committed to protecting your privacy online. This privacy policy describes the personal information we collect through this website at wildmoonrising.co.uk and how we collect and use that information. The terms “we”, “us” and “our” refers to Wild Moon Rising. The terms “user”, “you” and “your” refer to site visitors, customers and any other users of the site. The term “personal information” is defined as information that you voluntarily provide to us that personally identifies you and/or your contact information, such as your name, email address and phone number. 

Information we collect and how we store and process your data

This site collects the personal information you voluntarily provide to us which may include when you place an order, sign up to a newsletter subscription or purchase an event or subscription package, respond to a survey or communication such as an email or participate in another site feature, indicate your communication preferences in receiving marketing from us, or any communication you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other format.

When ordering or registering, we may ask you for your name, e-mail address, mailing and billing address, phone number, credit card information or other information.  We collect this data to supply the goods and/or services you have purchased and to keep records of such transactions.

We may also collect information about gift recipients so that we can fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

The information you provide is used to process transactions, send occasional emails, improve the service we provide, record keeping and for the establishment, pursuance or defence of legal claims.

We may collect user data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We use this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back-ups of our website and/or databases and to enable publication and administration of our website, other online services and business.

We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and time-stamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of the Site.

If you join our membership, some of the questions we ask may provide us with sensitive data about you in order to provide the services we offer.  

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

Wild Moon Rising is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

We will only use your personal data for a purpose it was collected for. For more information on this please email us at wildmoonrisinguk@gmail.com

Activity

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: 

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

  • To allow us to better service you in responding to your customer service requests.

  • To quickly process your transactions.

  • To administer a contest, promotion, survey or other site feature.

  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please click the relevant link at the footer of our email to unsubscribe. 

  • Visitors who register or participate in other site features such as marketing programs, purchasing goods or events and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

Media

If you upload images to any third-party website that we use, you are advised to avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. 

Third party links

The Site may contain links to third party websites. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you on our Site. Other sites accessible through our site via links or otherwise have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties. 

Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

We use Mighty Networks as a community platform for our members, and data collected and processed through Mighty Networks is in accordance with their privacy policy which can be found here: https://www.mightynetworks.com/privacy-policy 

Security

We maintain security measures to protect your personal information from unauthorised access, misuse or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorised manner. 

Updating your information

You may access and correct your personal information and privacy preferences by contacting us via email at wildmoonrisinguk@gmail.com

 

Changes to this policy

You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. We will notify you of any changes to this privacy policy by posting those changes on this page.  This policy was last modified on January 11 2021.

Embedded content from other websites 

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. 

Who we share your data with 

We do not share your data with anyone except if we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

How long we retain your data 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

What rights you have over your data 

If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you request a copy of the data we hold on you we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Payments and Credit Card data

We do not collect or store your full credit card information when you make a payment online.  All credit card transactions are processed securely through Wix.com and at no point does Wild Moon Rising receive your full credit card information or store this.  All direct payment gateways offered by Wix.com adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Contact information

If you have questions about our privacy policy, please email us at wildmoonrisinguk@gmail.com 

Consent

By using our site, you consent to our privacy policy.

Questions & feedback

We welcome your questions, comments, and concerns about privacy. Please send us any feedback pertaining to privacy, or any other issue.

Do we use "cookies"?

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer.  If you turn cookies off, you may not have access to some features that make your site experience more efficient and some of our services may not function properly.  For more information please read the advice at allaboutcookies.org or aboutcookies.org

If you wish to access your own cookie settings you can follow these guides for your browser: Cookie settings in Firefox; Cookie settings in Internet Explorer; Cookie settings in Google Chrome; Cookie settings in Safari (OS X); Cookie settings in Safari (iOS); Cookie settings in Android.

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